favorite Health app · for insured individuals

myGesa – Your platform for the member app The white-label app infrastructure for insured individuals

GDPR-compliant · TI 2.0-ready · Servers in Germany. Open interfaces for care-provider apps. In your branding, with your care processes, at your pace.

Request exploratory call
verified_user
Source-auditable
Audit under NDA
key
E2E encrypted
Matrix protocol
dns
Servers in Germany
No third-country transfer
hub
Open interfaces
Care-provider apps
local_hospital
TI 2.0-ready
ePA · GesundheitsID

myGesa — My health assistant

Source-auditable, Matrix communication.

Modular · multi-tenant · standards-compliant

White-label depth

What you can customise in myGesa

Multi-tenant, regional configuration — from look-and-feel to backend interfaces.

palette

Branding

Logo, colour palette, app name. Your app – your brand. Regional touchpoints based on insured-member data.

tune

Modules & feature scope

You decide which features your insured members see. Health information, programmes, communication, ePA, electronic service confirmation (eLB) — switchable per care area.

cable

Backend integration

Interfaces to member management, eGK / GesundheitsID, bonus-programme backend and care management. Standardised, documented, auditable. Hosted or on your own infrastructure.

menu_book

Content (health content)

Your educational texts, care programmes, course offerings — embedded in your layout, editorially maintained by you.

Member experience

What your members experience in myGesa

One app for insurance, care, appointments, documents and communication — designed for high and low digital affinity alike.

credit_card

Insurance card (your brand)

The branded „Insured at your fund" card is the first content element — your brand front-and-centre, with quarterly card-read reminders.

event

Appointments

Unified timeline of all care appointments: planned → done → confirmed. Including online participation. The central daily-use surface.

menu_book

Knowledge

Plain-language, expert-checked health articles — personalised to each member's situation. With per-article read state.

chat

Messages

Realtime Chat with care providers · Community groups for shared life situations · Mailbox for service communication.

folder

Records

Personal document hub for patients: contracts, declarations, consents, powers of attorney — structured by category, securely stored, accessible anytime.

supervisor_account

Representation

Family members can act on a member's behalf — e. g. a daughter for her 84-year-old father. Opens the app to less digital-savvy members as well.

Open platform

Connected with all healthcare actors

myGesa is not a closed ecosystem. Standardised interfaces for care-provider apps turn the platform into a bridge between insured members and the care network.

myGesa provides standardised interfaces for care-provider apps — hospital information systems (HIS), practice, pharmacy, medical-aids, care, therapy and midwife software. Your insured members interact via myGesa directly with their care providers: paperless, data-minimal, GDPR-compliant.

In-house example integration: Hey Healthcare (midwifery, nursing, therapy). → Hey Healthcare
verified GDPR-compliant
dns Servers in Germany
local_hospital TI 2.0-ready
badge GesundheitsID-ready
folder_shared ePA-ready
policy Open-standard EULA
verified_user Source audit under NDA
translate 7 languages (DE · EN · العربية · Polski · Русский · Türkçe · Українська)
accessibility_new Accessible (WCAG contrast, screen-reader ready)
Platform commitments

Guarantees for your procurement requirements

We understand that you don't want to buy a closed silo and that data residency is not an optional question.

api

Open API

Standardised APIs for appointments and messages — externally consumable for third-party software (other provider systems, insurer back-ends). No silo lock-in; a documented interoperability commitment that fits any procurement mandate.

cloud_done

Optionally hosted by you

We operate myGesa for you — or the platform runs inside your own infrastructure (on-premise / insurer-hosted). The answer to data residency, compliance and procurement constraints. Two deployment variants with clearly distinct pricing models.

Onboarding for insurer customers

From exploration to roll-out in three phases

Structured process — from the first strategic conversation to a live insured-member roll-out under your brand.

1

Exploratory conversation

Use-case clarification, scaling goal, regulatory framework. Mutual exploration of whether a pilot makes sense — no obligation, no sales pressure.

2

Configuration dialogue

Which modules, which branding, which backend integration. Includes source audit on request (under NDA) and clarification of the ePA / TI 2.0 roadmap.

3

Pilot & roll-out

Pilot with a limited insured-member group, followed by phased roll-out. One codebase, one continuous update path — the platform grows with your requirements.

apartment

Built by e-health.software, Bremen

Built on 10+ years of experience with solutions for allied health and care professions and a GDPR-compliant, Matrix-based health stack. Locally rooted, technically sovereign, regulatorily vetted.

forum

Exploratory call for the myGesa Platform

Strategic dialogue without sales pressure. Together we'll clarify whether myGesa fits your roadmap.

mailRequest exploratory call open_in_new View standard version live

Platform pricing on request — depending on number of insured members, module scope and integration depth.